General Information
Your privacy is fundamental to Servmar. It is our policy to respect and protect the privacy of all data that we may collect through our digital channels. We only ask for personal information when it is really necessary to provide our services, always by fair and legal means, with your knowledge and explicit consent. We maintain full transparency about the reasons for collection and how the data will be used.

We only retain information for as long as is necessary to provide the services requested. All data collected is protected in accordance with current data protection regulations (LGPD - Lei Geral de Proteção de Dados) in order to prevent loss, theft, unauthorized access, disclosure, copying, improper use or modification.

We do not share personally identifiable information publicly or with third parties, except as required by law. You can refuse our request for personal information, understanding that this may impact our ability to provide certain services.

Data processing
The General Data Protection Law (Law No. 13,709/2018) ensures the protection of personal data in Brazil. "Personal data" means any information relating to an identified or identifiable natural person.

Personal data provided through our digital channels will be processed in accordance with current legislation, and Servmar is the data controller. We do not request sensitive data relating to racial or ethnic origin, religious beliefs, political opinions, trade union membership, genetic data, biometric data, data relating to health or sex life.

Use of Personal Data
The personal data collected will be used exclusively for:

• Answering requests for contact or information;
• Processing commercial proposals;
• Statistical analysis and systems development;
• Institutional communication and marketing, with express consent;
• Compliance with legal and regulatory obligations.

Exercise of Rights
In accordance with the LGPD, you can exercise your rights free of charge:

• Access to data;
• Correction of incomplete or inaccurate data;
• Deleting data;
• Portability;
• Revocation of consent;
• Information on sharing;
• Opposition to treatment.

To exercise these rights, please contact us by e-mail: geral@servmarambiental.com.br

The data subject also has the right to lodge a complaint with the National Data Protection Authority (ANPD) regarding the processing of their personal data.

Changes to the Privacy Policy
Servmar reserves the right to update this Privacy Policy when necessary, communicating the changes to users. The updated version will always be available for consultation on our website.
This policy takes effect from January 2025.